Outlet Details Page
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Written by Jessie
Updated over a week ago

Overview

Clicking on the name of a location from the Outlet list will open the Outlet Details page from which you may add and edit location-specific information such as address, contact information and configuration parameters for third-party integrations (such as POS and/or ERP systems).

Outlet Name, Short Name and Code

At the very top of the page you are provided with a section to enter the main outlet identifying information, specifically:

  • Name: this is the full name of the restaurant outlet as it should appear in customer-facing communications. For example: “Bob’s Burgers - King Street”.

  • Short name: the short name is a truncated version of the outlet name that will be used in the Foodkit platform to differentiate the outlet from other locations. For example: “King Street”.

  • Code: the code is a 3-character alphanumeric unique identifier for the outlet, for example: “B01”. The code can only be set on outlet creation and cannot be changed. The code will appear in the reference number of all orders created in the Foodkit Core PSlatform (e.g: B01-200100001).

Note that all content on this page is Internationalizable. This means you may enter variations of the content for each different language enabled for your restaurant. You can change the current language variation by clicking the language name at the top of the page.

Other Info

Underneath the main outlet information are three additional panels:

  • Contact Information: this is the phone number and email address of the outlet. Note that these are customer-facing: the customer will receive this information upon ordering from the outlet. The Foodkit Core Platform will also send an order summary and tax invoice to the outlet email address for every order placed for the outlet.

  • Address Information: this is the full street address for the restaurant outlet. This is customer-facing, and will also be sent to third-party logistics providers (if connected) so delivery drivers/riders can find the outlet.

  • Business Location (latitude, longitude): the precise map location of the restaurant outlet. This is shown to the customer when ordering pickup and is also sent to third-party logistics providers (if connected) to help drivers/riders locate the restaurant.

Delivery zones & Estimated delivery time

Delivery zones

In this section, you can edit the delivery zones (service area) by clicking the edit button. The service areas modal will show up. This is the same action when you click edit service area on the outlets list page. See more details in Service area article.

Estimated delivery time

You can provide the minimum delivery time possible and the maximum delivery time in these text input boxes. The values will show up on customer's tracking page. this is also based on your theme you subscribe on Foodkit platform. Note that this value may be used/calculated differently on the different themes and may not be applicable on some themes. Please contact your account manager for more details.

Default delivery fee

You may provide the default delivery fee for the outlet. However, of you have the delivery fee(s) set on the outlet's delivery zones modal, this fee will be overridden by the zonal fees you set.

Operating hours

In this section, you can edit the operation/opening hours. This action is the same as you click edit ordering hours on the outlets list page. See more details in Ordering hours article.

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